To maintain our integrity and give our patients the time and care they deserve at every office visit, Alliance Integrative Medicine has chosen not to contract with insurance companies. In many cases, however, your health insurance will cover some of our services and tests; your employee flexible spending account or medical savings account can often be used to cover some costs. Common questions about our insurance position are answered below.

Does Alliance Integrative Medicine (AIM) accept insurance?

Accepting insurance means that a provider directly bills the health insurance company on behalf of the patient. To do that, the provider must enter into a contract with the insurance company—and these contracts limit our ability to provide the best possible service to our patients. AIM providers have chosen to not contract with insurance companies.

Can I get reimbursed for services?

Some of AIM’s services are reimbursable by third-party payers and/or insurance companies. Our practitioners are considered out-of-network providers. To find out if your insurance company will cover AIM’s services, and to what extent, call the number on your insurance card and ask what your out-of-network benefits are. We strongly encourage you to contact your insurance company in advance to learn about your plan, your co-pays, and whether or not you have met any deductibles.

How can I get reimbursed from my insurance company for covered services?

When your office visit is over, the front desk staff will provide you with a copy of your encounter form after you have paid for services. The diagnosis codes you need to file for reimbursement with your insurance company are on the form. We ask you to pay for services at the time of your visit even if you intend to file a reimbursement claim with your insurance company.

Can I use my Health Savings Account (HSA) or Flexible Spending Account (FSA)?

The services provided by AIM practitioners are generally payable from your HSA or FSA. To be certain, however, please check with the plan administrator at your place of employment.

Do you accept Medicare and Medicaid?

Our chiropractors accept Medicare payment for chiropractic services covered by Medicare. Any co-payments or deductibles must be paid by the patient. Payment for services not covered by Medicare is required at the time of service. Please bring your Medicare card with you on the day of your appointment. Our medical doctors don’t currently accept or file for Medicare, Medigap, or any Medicare supplemental insurance. We do not accept or contract with Medicaid for any of our providers.

What payment methods are accepted?

We accept cash, personal checks, Visa, Master Card, and American Express. Payment in full is required at the time of your appointment. If you are covered by Medicare and receive a Medicare-covered service from one of our chiropractors, you will need to pay your co-pay at the time of service.

Isn’t paying out-of-pocket expensive?

When you are used to only the occasional $20 or $30 co-pay, paying out-of-pocket directly for services can be an adjustment. Our patients tell us the cost is well worth the value of care they receive at AIM. We encourage all patients to investigate their deductible and reimbursement rates in advance with their healthcare insurer.

Concerned that our services are beyond your means?

Please consider applying to our Get Well Assistance Program.

Our service area includes Loveland, Westchester/Liberty Township, Mason, Indian Hill and Hyde Park as well as Finneytown, Reading, Springdale, Terrace Park, Blue Ash and communities all across the U.S.