Job Title: Front Desk Coordinator
Location: 6400 East Galbraith Rd. Cincinnati, OH 45236

Roles and Responsibilities

  • Greeting and scheduling of patients, in a multi provider office, in person and on the telephone
  • Check in of patients
  • Answer phones promptly & politely
  • Be knowledgeable with various services offered including time and other requirements for each service
  • Reconcile payments throughout the day and at close of business
  • Maintain patient accounts by obtaining, recording, and updating personal and financial information
  • Answer, screen, and respond to routine questions, route to appropriate personnel or take thorough message
  • Maintain lobby area in a neat and orderly manner. Maintain a legible supply of forms and appropriate office supplies required for daily activities.
  • Adhere to all government regulations regarding HIPAA compliance and reporting of violations
  • Follow Medicare guidelines and requirements
  • Other duties as requested or assigned

Qualifications & Requirements

  • Excellent customer service skills
  • Ability to multitask effectively in a busy office environment
  • Computer skills with ability to learn scheduling program
  • Well organized, with attention to detail and consistent follow through
  • Work some evenings and rotating Saturdays
  • Self-starting mentality
  • Demonstrated teamwork skills
  • Excellent written and oral communication skills
  • Ability to stand for extended periods of time, reach, and bend
  • High School diploma

Preferred Skills

  • Electric Medical Record experience strongly preferred
  • Demonstrate interest and commitment to the concepts of good nutrition and healthy living

Please submit resume & cover letter to [email protected]