The COVID-19 epidemic has made everyone aware of how vulnerable we all are to illness. Our AIM is to help build on your foundations of health, especially your emotional wellbeing and immune resilience. We want to help you heal, to Get Well & Stay Well, and in fact, improve your Wellness during this time of COVID-19 recovery.
We are pleased to let you know that we are re-opening our office on May 4th. We are doing this in a manner to help protect you, our staff, and our community in the pandemic environment. Our goal is to make AIM as safe as possible for all who enter our doors! Please assist us in this endeavor and help us to accomplish this goal together.
Here are some of the guidelines & precautions we are putting in place and would like you to be aware of:
- Please DO NOT come to the office if you, or anyone you are in close contact with, have any possible symptoms that could be from a COVID-19 infection such as fever, cough, shortness of breath; or a combination of any new symptoms such as a loss of taste or smell, sore throat, runny nose, aching, fatigue, headache, nausea, vomiting or diarrhea
- Please DO NOT come to the office if you have traveled to a known “hot spot” or through an airport in the last 14 days.
- Our staff and patient schedule has been modified so that we have fewer people in the office to lessen the risk of exposure to COVID-19. We will do our best to accommodate your needs and ask for your patience and understanding.
- We ask that you attend your appointment alone, if at all possible. One adult will be allowed to accompany one minor child and one caretaker will be permitted for elderly and disabled guests.
- If you are at high risk for getting COVID-19 (i.e. are immunocompromised, over age 60, or have diseases such as diabetes /hypertension, or are pregnant) and in need of our care, we suggest you consider making an early morning appointment or schedule a telemedicine appointment with your doctor to assess need for in-person care.
- We are asking all patients to wear a face covering (mask) when you come in for your visit. If you do not have a face covering, we will have reusable fabric coverings for you to purchase for $5.
- We will be checking the temperature of all patients and staff before entering. Anyone with a temperature of 100.4 F or above will not be allowed to enter (cancellation fees will not apply).
- When you arrive for your appointment, please remain in your car and call or text the front desk to let them know that you have arrived. We will call or text you when we have a room available for your visit. (Click here to learn more about texting our office!)
- Please be considerate once you are in our building and practice social distancing as much as possible. Here is an excellent video to help you understand why you need to do this. https://www.nytimes.com/interactive/2020/04/14/science/coronavirus-transmission-cough-6-feet-ar-ul.html?smid=nytcore-ios-share&referringSource=articleShare
- If you sneeze, please use a tissue, throw it in a trash can and wash your hands for 20 seconds afterwards. Here is a really good video of how and why to wash your hands well.
- To enable the checkout process to be “hands-free,” we are asking that you please allow us to have your credit card on file. The front office staff will send an electronic receipt to your portal after your appointment. You can add a card on file by calling the office or in the “Invoices and Payments” section of your patient portal at alliance.md-hq.com.
Now is a great time to review your health with one of our medical doctors. If you aren’t quite ready to come into the office yet, we remain available for telemedicine visits.
- Many patients want to know what supplements to take to optimize immune function and metabolic reserve, as well as to learn techniques to reduce stress. This can all be covered with you in a telemedicine visit.
- If you are struggling with pain and do not want to come into the office, we can also arrange for a telemedicine visit to guide you in a home exercise program.
- Finally, if you need to lose some weight you put on while in isolation, please consider a telemedicine visit with our registered dietitian, Katherine Mattox.
We also recommend that patients keep a pulse oximeter at home (available on Amazon), as well as a blood pressure reader and thermometer. If you do become ill, these can help us to better triage you through telemedicine or by phone.
We hope that these precautions will help you and our team feel safe at Alliance Integrative Medicine. We look forward to seeing you!
Your Care Team at AIM